Return And Refund Policy

Eligibility:

1. Returns are accepted within 30 days of delivery.
2. Items must be unused, unwashed, and in their original packaging with tags attached.
3. Proof of purchase is required.

Non-Returnable Items:

1. Clearance and final sale items
2. Worn intimate apparel for hygiene reasons (unless defective)

Process:

• Contact us at sale@nivaloreth.shop for a return authorization.
• Ship your item to the provided return address.
• Refunds are processed within 5–10 business days after inspection.

Damaged or Defective Products:
If you receive a defective or incorrect item, contact us immediately for a replacement or refund.