FAQ

1. How can I contact Nivaloreth?
You can reach us at sale@nivaloreth.shop or by phone at +1 502-351-2855.

2. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location.

3. What are your shipping rates?

1. Free Shipping on orders over $69
2. Standard Shipping: $9
3. Express Shipping: $18

4. How long does shipping take?

1. Standard Shipping: 7–14 business days
2. Express Shipping: 3–7 business days

5. Can I return my order?
Yes, we accept returns within 30 days of delivery for eligible items. Please refer to our Return and Refund Policy for details.

6. Do you accept exchanges?
We currently only process exchanges for defective or damaged items.

7. What payment methods do you accept?
We accept major credit/debit cards, PayPal, Apple Pay, and Google Pay.

8. How do I choose the right size?
Please refer to our Size Guide below for accurate measurements.